Privacy Policy

This Privacy Policy describes how homebodyfinds.store (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information." See below for what we collect and why.

Device information

  • Examples collected: browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site
  • Purpose: to load the Site accurately for you, and to analyze Site usage so we can improve it
  • Source: collected automatically via cookies, log files, and similar tracking technologies when you use the Site
  • Disclosed to: Shopify, our e-commerce platform provider

Order information

  • Examples collected: name, billing address, shipping address, payment information, email address, and phone number
  • Purpose: to fulfill your order, process payment, arrange shipping, provide order confirmations and invoices, communicate with you about your order, screen for fraud or risk, and — where you've opted in — send you information about our products or promotions
  • Source: collected directly from you at checkout
  • Disclosed to: Shopify (our e-commerce platform), our payment processor, and our order fulfillment partner (who receives your name and shipping address in order to ship your purchase to you)

Customer support information

  • Examples collected: any information you share with us when you contact us for help, such as your name, email address, order number, and the content of your message
  • Purpose: to respond to and resolve your inquiry
  • Source: collected directly from you
  • Disclosed to: not shared outside of Homebody Finds, except where necessary to resolve an order issue with our fulfillment partner

Sharing Personal Information

We share your Personal Information with service providers to help us run our business and fulfill our contract with you, including:

  • Shopify, which powers our online store. You can read more about how Shopify handles your information at their privacy policy.
  • Our order fulfillment partner, who receives the minimum information needed (name and shipping address) to ship your order to you.
  • Our payment processor, to securely process your payment. We do not store your full payment card details ourselves.
  • We may also share Personal Information to comply with applicable laws, respond to a lawful request such as a subpoena, or otherwise protect our legal rights.

We do not sell your Personal Information to third parties.

Using Personal Information

We use your Personal Information to run our business: offering products for sale, processing payments, arranging shipping and fulfillment of your order, providing customer support, and — where you've opted in — keeping you updated on new products or offers.

Automatic decision-making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you. Our platform provider, Shopify, uses limited automated tools to help prevent fraud (such as temporarily flagging IP addresses or cards associated with repeated failed transactions); this does not have a legal or otherwise significant effect on you.

Your Rights

Regardless of where you're located, you may contact us at any time to request access to, correction of, or deletion of the Personal Information we hold about you. We'll respond to verified requests as required by applicable law.

California Residents (CCPA)

If you are a California resident, you have the right to know what Personal Information we collect about you, to request its deletion, and to opt out of the "sale" or "sharing" of your Personal Information. As noted above, we do not sell your Personal Information. To exercise any of these rights, contact us using the information below.

Cookies

A cookie is a small piece of information downloaded to your device when you visit our Site. We use cookies to make your browsing experience smoother — for example, remembering what's in your cart or keeping you logged in — and to understand how visitors use our Site so we can improve it.

Most of these are persistent cookies that expire between 30 minutes and two years after being set. You can control or block cookies through your browser settings, though doing so may affect how well parts of our Site work.

We currently do not alter our data practices in response to browser "Do Not Track" signals, as there is no consistent industry standard for how to interpret them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We'll update the "Last updated" date above when we do.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at customersupport@homebodyfinds.store.